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i am a online banking customer but i couldnt log in because for security reasons you made me a question and i didnt remember the answer so now my account is locked
so how can i unlock it
September 25, 2015 11:20:08 AM
1 person recommended this |
In reply to Irene, Wildwood
Hi Irene, we're sorry that you're having difficulties with your online banking and we're more than happy to guide you in the right direction to get this resolved.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we ask you please contact one of our dedicated Specialists 24/7 at 888-751-9000 who can assist you after account verification. If you are a TD Bank BusinessDirect user and currently viewing your account(s) from here: http://bit.ly/1rvBmq8, please feel free to contact us 24/7 at 800-493-7562, option 2 for immediate assistance
Just in case that you prefer speaking with us in person; you are always welcome to visit your local TD Bank Store during lobby hours for additional assistance with online banking or any other banking inquiries. Please visit http://bit.ly/TDStores to find a location and hours near you.
For additional security question tips and other helpful hints for answering your security questions you can visit: http://bit.ly/1ikiYdw.
If you're referring to logging into www.tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861. Our Specialists here can also get you back online in a matter of moments!
Let us know if you have any other questions. We hope you have a nice weekend, Irene!
LiShu R, Mount Laurel
September 25, 2015 11:20:47 AM
1 person recommended this