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i lock my online account and i just cant get to speak with any of your calling assitents, so please is there any other way to unlock my account???
November 4, 2015 11:13:25 AM
In reply to ALEJANDRO, MIAMI
We appreciate you coming to TD Helps, Alejandro.
Since you`ve tried logging in to your online account with no luck, don`t worry! Feel free to contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. The US country code is 1-011. During your call, we'll be able to reset your online account and provide any new login credentials if needed.
Hope this information helps and have a nice day.
Brian M., Mount Laurel
November 4, 2015 11:13:50 AM
In reply to Brian, Mount Laurel
can I ask if I call you , what I should do after I input my cccount number ,social security number and phone number?
Is press 1, 2, 3, 4 ,5 or 6 ? I want to know what means by every number represent... or I don't know how can I change my code or account number so that I can enter my account online again!!
yi hui, Taipei Taiwan
December 3, 2016 08:23:24 AM
In reply to yi hui, Taipei Taiwan
Thanks for contacting TD Helps today, Yi Hui. We'll be happy to point you in the right direction.
For further assistance with your concerns, we recommend connecting with a Customer Service Representative. To reach a Specialist, when dialing 888-751-9000, please press 0 to be directly connected. Specialists are available 24 hour a day, 7 days a week for your convenience.
You're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope this helps, Yi Hui, and we hope you enjoy your weekend.
Customer Service Team, Mount Laurel
December 3, 2016 08:23:44 AM