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I would like to change the account nickname for my credit card account (not bank account).
April 24, 2015 06:49:22 PM
1 person recommended this |
In reply to Deanna, Glastonbury
Hi Deanna, thanks for your question on TD Helps this evening! We appreciate you stopping by.
First, we'd like to let you know that if you're logging in to your Online Banking account using www.tdbank.com and are viewing your credit card account alongside your deposit accounts (such as checking or savings), you'll be able to establish a nickname for your credit card there. Kindly note that when viewing your credit card via www.tdcardservices.com, a nickname feature won't be available there and we apologize for any inconvenience this may cause.
To set a nickname for your accounts on our main site, please log in here: http://bit.ly/1eaISlq. Once you've logged in, please find the Manage Nicknames link on the left side, under the Accounts tab. Here, scroll down until you find your credit card account and enter the nickname you prefer in the box to the right, the click Update Nicknames to complete your request.
If you'd like any assistance with this process, please contact a Tech Support Specialist. We can be reached 24/7 at 800-493-7562.
We hope this information is useful, Deanna and thanks again for your inquiry. Have a great one!
Kristen P, Mount Laurel
April 24, 2015 06:51:35 PM
In reply to Kristen, Mount Laurel
Ok. So since I don't have bank accounts and only a credit card I will not be able to do this? Thanks!
April 29, 2015 08:22:35 AM
Thanks for getting back to us, Deanna.
We're glad to inform you that you are able to setup a nick name for your TD Credit Card accounts when you log on to your online profile through www.tdcardservices.com.
If you have not enrolled your account, you can do so by selecting the "Set up your account now" link located on the right side of the page under "Need to enroll your Account?" or, you may click here to take you directly to the enrollment page: http://bit.ly/1mZCFef. There are three steps, and you will need your card number handy for the enrollment process.
If you experience any difficulties, please feel free to call our Credit Card Specialists 24/7 at 888-561-8861 to speak with one of our Specialists. After account verification, we'd be more than happy to review your account with you. Also, if you are ever in the States, you may visit any TD Bank Store during lobby hours to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Hope you find this helpful and take care.
Brian M., Mount Laurel
April 29, 2015 08:26:34 AM