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Moises, Montego Bay
July 1, 2015 12:54:31 PM
In reply to Moises, Montego Bay
Good afternoon, Moises and thanks for coming to TD Helps with your question.
In order to avoid interruptions to your TD Debit Card usage, we recommend that you place a travel notification on your account. Usually, you can do so by calling our 24/7 at 888-751-9000 or visiting your local TD Bank Store. As it seems as you're currently not located in the United States, you can certainly call us abroad. You can add travel notes by calling us 24/7 at 1-856-751-9000. Additionally, you can call collect from a landline at 1-215-569-0518.
If you're enrolled in Online Banking, another option would be to send a Secure Message using www.tdbank.com and request the travel notifications be added to your account. To send a secure message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
By placing a travel notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
We hope this helps and have a safe trip.
Sandy D, Mount Laurel
July 1, 2015 01:14:46 PM