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I left my wallet in another state and need to withdraw some money, I know my account number and social security etc. Do I need to provide anything else to prove my identity to the teller and gain access to my account?
July 5, 2017 10:06:19 AM
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In reply to Da'rell, Deland
Thanks for reaching out to us, Da'rell!
We're sorry to hear that your wallet was left in another state.
Generally speaking, photo ID is required to withdraw funds from an account at any of our Stores. This doesn't necessarily need to be your driver's license. We also accept State IDs, Passports, and Military IDs. There may be other forms of ID accepted as well. We recommend contacting your local TD Bank Store to discuss with a representative what forms of ID you have available to you and if they would be accepted. To find a Store near you, please click here: https://go.td.com/1nq31dc.
If you have any of the forms of ID we listed above, or have confirmed what you'll need with a Store representative, please stop in to see us at a local Store and we should be able to help you access your funds and even get you a new debit card.
We look forward to hearing from you soon, Da'rell. Have a great day!
Customer Service Team, Mount Laurel
July 5, 2017 10:08:15 AM