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December 2, 2014 01:38:52 PM
In reply to Alice, Jacksonville
Thanks for visiting us on TD Helps today, Alice.
So we may review your unique situation with you, we would recommend for you to contact us directly. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
You may call us at 888-751-9000 24/7 and after verification, we may further assist you. You may also wish to visit your local TD Bank Store. For a listing of TD Bank Store hours and locations, please look here: http://bit.ly/TDStores.
Alternatively, you may send us a Secure Message via Online Banking. If you're already enrolled, you may send us a secure message by clicking here: http://bit.ly/1eaISlq. After you log in, please find the Customer Service tab and use the Send a Message link.
If you're not already enrolled for Online Banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM or Debit Card number, your Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s). If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000. Upon proper account verification, we'd be happy to help get you started.
Just in case you have a business account and would like to in TD Bank BusinessDirect and you have your debit card, follow this link: http://bit.ly/1dl2HX6. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business Taxpayer Identification Number, account number, ATM/Debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and password. If you have any questions when trying to enroll you may contact Small Business at 800-493-7562, option 2. You may also choose to enroll immediately by visiting a TD Store near you.
We appreciate you stopping by, Alice and have a lovely day.
Sandy D, Mount Laurel
December 2, 2014 01:39:47 PM