Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Am paying Portland, OR property tax via Bill Pay from my TD checking account. I want to add the property ID number and the property address. How do I do this?
Sara, Washington DC
October 19, 2017 11:53:55 AM
1 person recommended this |
In reply to Sara, Washington DC
Good morning, Sara, and welcome to TD Helps!
It sounds as if you're looking to take advantage of TD Bank's Bill Pay feature, and if this is the case, we'll be more than happy to help!
Before we begin, we'd like to take a moment to explain our Bill Pay feature in a bit more detail. When you opt to use this feature, depending on your payee, your payment may be sent electronically, or it can also be sent as a physical draft check. Unfortunately, if your payment is being sent electronically, you will be unable to add a memo that includes information such as your property address; however, in the event your payment is being sent as a draft check, you'll have access to add this information!
If you're unfamiliar with how a memo may be added to your payment, we'll be happy to help guide you along for your first time!
You'll first want to log into your Personal Online Banking, which you can do from here: https://go.td.com/1eaISlq. Once you're able to access your account, you'll want to click on the 'Bill Pay' tab, which can be found towards the upper, left hand side of your screen. If this will be your first payment towards your property taxes, you'll want to click on 'Add a Company or Person'. From here, you'll have the option to either pick from the list of networks we have, or if you'd prefer, you may also search for your payee in the search bar.
In most instances, if your payee can not be located in our system, you will be required to enter in their information as a draft check will be sent. For a draft check to be sent, please be sure to have your payee's name, the address where you would like your payment to be sent, as well as their phone number.
Once they have been saved under your payees, you should be able to view them in your Payment Center. From here, you can select which of your deposit accounts you would like to have your payment debited from, followed by the amount, and your delivery date. Once this information has been entered, you'll want to click the orange 'Make Payments' button towards the bottom. This will bring you to another screen where you may confirm your payment, as well as add your desired memo. As a draft check will be delivered, your memo will appear on the bottom left hand side of the check, just as a memo section would when writing out a personal check.
Once you have confirmed that all the information entered is correct, select 'Submit Payments', and you're payment will be sent 2 business days prior to your due date to ensure that your payment reaches your payee in time!
If you have trouble using our Bill Pay feature, our Tech Support Team is always here to help, and can be reached 24 hours a day, 7 days a week, at 800-493-7562. In addition, you're also welcome to visit your nearest TD Store location, during lobby hours, for assistance. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope this information was helpful, Sara, and we appreciate you stopping by today. Enjoy the rest of your Thursday!
Brittany M, Mount Laurel
October 19, 2017 11:54:13 AM