Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Stephanie, Somers Point
August 19, 2014 07:44:29 PM
2 people recommended this |
In reply to Stephanie, Somers Point
Thank you for writing into TD Helps, Stephanie! We are more than happy to help you get your Savings account on your Online Banking.
You may contact us 24/7 at 800-493-7562 to speak with one of our Digital Specialists as they can add your savings account to your online profile. Another option would be visiting your local TD Store during lobby hours and a Customer Service Representative can assist if you are unable to contact us via telephone. Please visit: http://bit.ly/TDStores to find a Store near you.
We hope you find this information useful and let us know if you have any other questions.
Cameron P, Mount Laurel
August 19, 2014 07:45:25 PM
In reply to Cameron, Mount Laurel
Is their anyway to do this online with the account numbers and other necessary information Cameron?
May 13, 2015 06:18:59 PM
In reply to Alex, Agawam
Thanks for joining the conversation, Alex! We'll be glad to answer your online banking question.
If you're the owner or joint owner of the account in question, you're enrolled in online banking and it's not a business account, you can send us a secured message. If you choose this method, please include the full account number that you'd like to add to your online banking profile. To send a secured message, please sign into your account and select "Send a message"; which is located underneath the Message Center on the left hand side of the page. Once we receive your request, we'll be able to make the account viewable through online banking.
If the account in question is a business account with multiple signers, you and the signers must visit a TD Bank during lobby hours. We must receive a signed, written authorization from each authorized signer on the business account. You may bring this information to your nearest TD Bank or fax this authorization to 1-856-533-7647. Click here: http://bit.ly/TDStores to find a TD Bank near you.
Please provide the following information in your fax:
1. Account number
2. A brief statement requesting business account to be accessed under your personal User Name and Password
3. The printed names and signatures of all authorized signers on the account
If you do intend to access your business account under your personal user name and password, please be aware that any bill payments issued for your business account will reflect your personal name and address not your business name and address.
We hope this answers your question and feel free to give us a call 24/7 at 888-751-9000 if you have any additional questions, Alex. Take care and have a great night!
Katherine G, Mount Laurel
May 13, 2015 06:21:34 PM
In reply to Katherine, Mount Laurel
How long does it take for the account to show up after you have sent a secure message? I sent a secure message a few days ago and it still is not showing up yet. Thanks
Christopher, Middletown, NY
July 18, 2016 09:41:21 AM
In reply to Christopher, Middletown, NY
Welcome to the conversation, Christopher.
If you've recently opened a new account, this would generally be available to view online 1-2 business days after opening.
If you're not yet able to view your new account and this time frame has passed, usually we can fix this issue quickly and easily for you. If this is the case, please contact a Banking Specialist so that we can add the account to your online view. We can be reached 24/7 at 888-751-9000.
If you prefer to stop in, you're welcome at any nearby TD Bank Store location where a Representative can also assist you. Please see https://go.td.com/1f9DSJR for your closest Store and lobby hours.
We hope you have a wonderful day!
Alara B, Mount Laurel
July 18, 2016 09:42:23 AM