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January 5, 2015 01:48:42 PM
In reply to Brian, Wolcott
Thanks for joining us at TD Helps this morning, Brian. We would be happy to help point you in the right direction.
Depending on the status of the payment in question; we would need to review this further with you so we can assist better. We ask that you contact us 24/7 at 800-493-7562, at Option 3. Our Tech Support Specialists would be happy to help after account verification.
If you prefer to speak to a Customer Service Representative in person here is a link to our Store locator: http://bit.ly/TDStores.
You may also send us a secure message via your TD Online Banking, please click here: http://bit.ly/1eaISlq to log onto your online account. You may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." You can also find the "Message Center" by clicking on the "Customer Service" tab at the top of the page.
We hope this helps. Please let us know if you have any questions. Enjoy your day!
Yen D, Mount Laurel
January 5, 2015 01:56:47 PM