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I have a current pending transaction on my debit card worth $130.03, and I would like for it to be cancelled.
December 22, 2014 09:58:04 AM
2 people recommended this |
In reply to Andrew, Morristown
Great to see you on TD Helps today, Andrew. We'll be sure to provide some important information regarding pending transactions.
If this transaction is still currently pending, you may request to have the funds released. The vendor would need to fax a letter to us on their letterhead to the attention of Fulfillment at 1-856-533-1138. They need to include the following:
1. Date of authorization
2. Your full debit card number
3. The exact amount debited
4. A brief statement from a representative expressing that they authorize the hold to be released.
However, if the transaction has already been posted to your account, we recommend contacting the merchant directly to request a stop or cancellation.
Additionally, if the pending transaction is unauthorized, we ask that you contact us immediately for further assistance. You may also stop by and visit us during lobby hours at any local TD Store. For lobby hours and locations of TD Stores near you please visit http://bit.ly/TDStores.
We hope this helps and enjoy the rest of your day, Andrew.
Yen D, Mount Laurel
December 22, 2014 10:00:15 AM
1 person recommended this