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how do I cancel a recurring payment without deleting the payee? The explanation I found says to go to the manage your bills tab at the payment center. There is no longer a manage your bills tab.
Walter, Ogunquit, ME
December 5, 2017 01:37:49 PM
In reply to Walter, Ogunquit, ME
Thanks for reaching out to us today, Walter. We'll be happy to show you how to cancel an auto pay set up through our bill pay!
If you have an auto payment that has been set up through our website, you'll first want to log in here: https://go.td.com/1eaISlq to start. Once you've logged in, please click on the 'Bill Pay' tab, and select 'Auto Pay' under the biller you are looking to make this change to. You'll see an option to 'Stop Auto Pay', which will allow you to cancel all remaining payments.
If you need any further assistance with bill pay, please don't hesitate to ask us more questions here on TD Helps. Our Tech Support agents can also be reached by phone, 24/7, by dialing 800-493-7562.
We hope this helps, Walter. Have a great rest of your day!
Natasha M, Mt. Laurel
December 5, 2017 01:38:19 PM