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October 6, 2014 08:36:32 AM
In reply to Mario, Arlington,VA.
Thanks for stopping by TD Helps, Mario! We'll be happy to provide the information on how to go paperless.
In order to change your monthly statement preference to paperless, you must first be enrolled in Online Banking. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Digital Banking Specialists, 24/7 at 800-493-7562.
After you have enrolled in Online Banking, you can view your account and change your statement settings right away.
To enroll for paperless statements, please follow these steps below:
- Please click on the “Customer Service” tab
-Select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page).
-Please select the account(s) you would like to enroll for Online Statements. Make sure the email address on file is correct.
-You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements." Once you have opened and reviewed the two documents needed, please check mark the two boxes and select “Save Changes."
When your statements become available for viewing, you will now receive an email notification to the email address you previously selected. To view a copy of your statements, please select the "Statements" tab under "Account History."
If you have any questions or difficulties, please contact our Digital Banking Team at the telephone number listed above.
We hope this information helps and have a great week!
Megan K, Mount Laurel
October 6, 2014 08:37:14 AM