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How do I cancel my debit card without having to take a day off work to go see a representative is there any way to do so online?
December 5, 2016 10:10:37 AM
In reply to Katherine, Bronx
We're sorry to hear that you're having trouble closing your debit card, Katherine. We'd be glad to help.
If you need to close your debit card, we ask that you contact a Banking Specialist directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Katherine. Have a good day.
Megan K, Mount Laurel
December 5, 2016 10:10:54 AM