Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I am trying to set up "send money." The mobile number listed in the contacts is my home phone number. How do I change it so my actual cell phone number is registered?
December 26, 2017 08:23:36 AM
In reply to David, Feasterville
Welcome to TD Helps, David! We'd be glad to help you update this information.
To update your account information associated with Send Money and External Transfers, we ask that you contact our Tech Support Specialists directly. They are available 24/7 by dialing 800-493-7562. Once connected with a Specialist, they will be glad to review and update this information on your behalf.
If you're unable to call, feel free to visit any TD Store during lobby hours or send a secure message to update this information. Take a look at TD Stores near you here: http://go.td.com/1f9DSJR.
To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
Please know that we would like to help you update this information directly however TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information to assist directly.
We look forward to hearing from you, David! Talk to you soon!
Megan K, Mount Laurel
December 26, 2017 08:23:50 AM