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Beth, Wappingers Falls
October 5, 2015 10:19:52 AM
1 person recommended this |
In reply to Beth, Wappingers Falls
Hey Beth, thanks for joining us. We'd be glad to go over the options available to update your PIN for your TD Debit card.
If you know your current PIN and would like to change it, you can do one of the following:
- When visiting any TD Bank ATM you can insert your card into the ATM and enter your current PIN. Choose “Change PIN” as a transaction option and then enter your new PIN selection by following the prompts on the screen. This option only applies if you know your current PIN number.
- You could call our Voice Response Unit at (888) 553-4122 and follow the prompts to change your PIN. You will need your TD Debit card handy for this option.
If you do not remember your PIN number and need to reset it, you can do one of the following:
- Visit us at any TD Bank Store with proper ID; check out http://bit.ly/TDStoresfor a listing of TD Bank Store locations and hours.
- You can call our Banking Specialists 24/7 at 888-751-9000. Once one of our dedicated Banking Specialists verifies your account, we can send you a PIN reminder via mail. PIN reminders sent by mail may take 7-10 business days to receive depending on your postal office.
If by chance you feel that your card may be compromised. We can close your current card and reissue a replacement card. You can call a Customer Service Representative 24/7 at 1-888-751-9000. After verification, we can close your card and mail out a new replacement card. You may also stop into any of our TD Bank Stores for an instant issue replacement card.
We hope this was helpful information, Beth. Let us know if you have any other questions.
Yen D, Mount Laurel
October 5, 2015 10:28:20 AM
2 people recommended this