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I just recently moved
December 2, 2014 03:45:47 PM
In reply to wayne, hartford
Hi Wayne, thanks for connecting with us today. We'd be happy to assist with updating your information here at TD Helps.
There are many ways available to update your contact information – the first is to contact us at 888-751-9000, available 24/7. After account verification, we would be happy to help with your request. You can also visit your local TD Store to update your account(s). Please find the nearest Store in your area here: http://bit.ly/TDStores. Just stop by during lobby hours and we can update any contact info we currently have on file for you.
Another option would be to mail in a request to update your contact information. Please feel free to mail your request into:
TD Bank, NA 6000 Atrium Way Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215
Please make sure that you properly identify your name and account number (and Business name if applicable), and sign your request for processing.
If you account has been opened for at least 30 days and you have been utilizing our TD Online Banking for 30 days, you can log into your account here: http://bit.ly/1eaISlq (or here if you're a BusinessDirect Customer: http://bit.ly/1rvBmq8) to get started. Once in, go to the Customer Service tab on the top right. Under the Self Service heading, choose the option to "Change Address, Phone, Email Address." Here you can update and save your new contact information to be effective within 1-2 business days.
If you're looking to change your address on a TD Bank Credit Card, it can be changed by calling a TD Card Services Specialist at 888-561-8861, by stopping into any TD Bank Store, or by logging into http://bit.ly/1lVKil9. After logging in you will need to click on "Services" and then choose the option to "Manage Credit Card." There you will see an option to "Update Address and Phone Number." Your Address/Billing change will take effect on your Credit Card immediately.
If you're looking to change the address for a Personal Loan, Home Equity Loan (HELOC), or Line of Credit, we recommend stepping into a TD Bank Store or speaking with a Financial Solutions Group Specialist at 800-937-5020. A Change of Address form may be necessary before completing this request.
Hope these options help Wayne. Please reach out to us again if you have any other questions though. Take care!
LiShu R, mount laurel
December 2, 2014 03:47:46 PM
In reply to LiShu, mount laurel
I submitted my new address online a day or two ago. I have no time to call or visit a branch. Thanks ..I also changed my phone number..
December 4, 2014 05:58:28 PM
In reply to wayne, bloomfield
Welcome back to TD Helps, Wayne!
After you submit an address change through Online Banking, you will receive a secure message stating that the change has been made. This message typically is sent approximately 24 hours after the change has been processed. If you have not received this message, you may send a secure message to us to confirm that the change has been made.
To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . After you log in, on the left hand side you should see and option to "Send a secure message" located in the “Message Center." Once sent, please allow up to 24 hours to receive a response.
We hope this helps, Wayne and if you have further questions please let us know.
Megan K, Mount Laurel
December 4, 2014 05:59:54 PM