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I have a joint account with my husband at the Boynton Beach TD Bank branch and want to advise of our new address in Canada as of last July. How do I do this on your website?
November 6, 2014 02:20:49 PM
In reply to Linda, Laval
Thanks for joining us on TD Helps today, Linda.
We invite you to log in to your TD Bank online banking account at http://bit.ly/1eaISlq. After entering your user name and password, please visit the Customer Service tab and click on the Send a Message link to send your new contact information. This method may be used for both your deposit accounts and loan or line of credit accounts. Please note that the Change Address, Phone, E-Mail Address link won't be able to be used for addresses outside of the US, and that your change of address request can take up to 3 to 5 business days to be completed.
For your deposit accounts, another option would be changing your address via mail. Feel free to mail a request to:
TD Bank, NA 6000 Atrium Way Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215
For Business Deposit Accounts you may also stop by a TD location, use Online Banking through your business log in at http://bit.ly/1rvBmq8 or send us a request through the mail, as shown above.
To change your address for your Credit Card, you may log in to http://bit.ly/1lVKil9 or stop into any TD Bank Store. After logging on you will need to click on Services, Manage Credit Card, then Update Address and Phone Number. An address change will take effect immediately on your Credit Card.
If at any time you do prefer to speak with a Customer Service Representative, you may contact us 24/7 via phone at 1-888-751-9000. Changes to your loan or line of credit accounts may be made by dialing 1-800-937-5020, and any updates to your TD Bank Visa Credit Card can be made at 1-888-561-8861.
As always, you may also change your address by visiting a local TD Bank Store during lobby hours. For locations and hours, please check out: http://bit.ly/TDStores.
Hope this helps and have a great day!
Sandy D, Mount Laurel
November 6, 2014 02:39:16 PM