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I want to change my of & password
September 25, 2014 10:18:56 AM
In reply to Albert, Woodbury
Thanks for coming to us here on TD Helps, Albert! We'll be happy to provide options on how to change your password.
If you currently know both your User Name and password and you’re looking to change the information, you can do so by clicking on the “Customer Service” tab; once you've logged onto your account online at www.tdbank.com . In the “Customer Service” tab, there will be a “Self Service” portion and under that portion, you will see a link to “Change User Name” and a separate link to “Change Password”.
If you remember your online banking user name but have forgotten your password, you can reset your password by selecting the "Trouble Logging In” link that is located under the password field on the Log In page at www.tdbank.com or by clicking here: http://bit.ly/1eaISlq. After you select the Trouble Logging In” link", you will be taken to the "Reset Your Password" page. Select the account type and input your User Name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your password.
If you cannot remember your user name, experience difficulties while using the Self-Service feature or you’re referring to TD Bank BusinessDirect, please give us a call 24/7 at 800-493-7562 to speak with one of our Digital Banking Specialists. Upon proper account verification, they will be able to help you gaining online access back in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores
For additional support on other online banking platforms such as; TD Credit Card, Mortgage Documents, etc. please contact us at 888-751-9000, available 24/7. Also, you may contact 855-219-8050 for help logging into the TD Go Card site.
We hope the information provided help. Let us know if you have any further questions. Have a great one.
Yen D, Mount Laurel
September 25, 2014 10:25:14 AM