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December 2, 2014 11:12:41 AM
1 person recommended this |
In reply to Kamil, Miami
Hello, Kamil, we appreciate you coming to TD Helps with your question. We would be happy to help.
If you know your current online banking Password and you’re looking to change it periodically, you can do so by clicking on the “Customer Service” tab; once you've logged onto your account online at www.tdbank.com . In the “Customer Service” tab, there will be a “Self Service” portion and under that portion, you will see a link to “Change Password”. If you have personal TD accounts and are signed up for our Retail online banking, please check here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8.
If you remember your online banking user name and have a Social Security number; however, have forgotten your password, you do have the option to reset your password via online by visiting http://bit.ly/1eaISlq. Once you are on the Log In page, please click on the “Trouble Logging In” link that is located under the Password field via your Online Banking. Select the account type and input your user name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your Password.
Just in case that you do not remember your user name, don't have Social Security number or you’ve forgotten your password, please give us a call 24/7 at 888-751-9000. Upon proper account verification, they will be able to help you resetting your online banking password in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores. If you need assistance to reset the password for your BusinessDirect account, please contact us at 800-493-7562, option 2, to speak with our Small Business Team, also available 24/7.
Additionally, if you're looking to change the verification password on your account (password placed on your TD Bank account for verification purposes when contacting us over the phone) and do not recall the current one, you will need to visit your local TD Bank during the normally lobby hours. If you do remember the current verification Password and would like to update it, you may contact us 24/7 at 888-751-9000 or visit your local TD Bank Store.
If you are referring to your password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
To reset your Password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional assistance please dial 1-855-219-8050.
We hope this helps. Have a great one!
LiShu R, Mount Laurel
December 2, 2014 11:14:57 AM