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September 18, 2014 10:14:13 AM
1 person recommended this |
In reply to ryan, peabody
We appreciate you coming to TD Helps with your question, Ryan.
If you're able to log onto your TD Bank Online Banking, you can view and change your security questions and answers by selecting the "Customer Service" tab. Once you’re there, under "Self Service" please click on the "Change Security Question/Answers" link. It will then take you to the "Update Your Security Questions and Answers" page where you can change/update your information by selecting the "Change" link after each question.
If you have any trouble logging online you can contact one of our Digital Banking Specialists 24/7 at 800-493-7562. After account verification, our Specialists would be happy to help! You may also visit any TD Bank Store during lobby hours for further assistance. For hours and locations near you please take a look at: http://bit.ly/TDStores.
If you're referring to security questions on a different platform (i.e. Credit Card, TD Go Card) please feel free to call 888-751-9000 24/7 for assistance.
Hope you find this helpful and have a fantastic day!
Yen D, Mount Laurel
September 18, 2014 10:26:36 AM