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October 21, 2014 12:47:35 PM
In reply to Annabel, Jackson,NJ
Hey, Annabel! Welcome to TD Helps, we'd be glad to assist you with your user name.
You'll be able to reset this information after you log in. For a personal account with us, please log in here: http://bit.ly/1eaISlq and once you have done so, click on the Customer Service tab at the top right. You're looking for the first link on the left; click on Change User Name to complete an update.
If you're a BusinessDirect user, you're welcome to use this link: http://bit.ly/1rvBmq8. You'll find the link to change your user name in the Service Center, after clicking the Customer Service tab. Click on Change User ID, enter your current information and the new information you prefer, and submit at the bottom.
We're always happy to be of help, Annabel and we hope we helped you today. Take care and visit again anytime!
Megan K, Mount Laurel
October 21, 2014 01:24:51 PM
i forgot user sign in name
pearl, keyport new jersey 07735
October 28, 2014 04:20:35 PM
In reply to pearl, keyport new jersey 07735
Thanks for coming by TD Helps, Pearl. We understand remembering usernames may not always be easy! However, you've come to the right place for help!
You’re always welcome to give us a call 24/7 at 800-493-7562 to speak with one of our Digital Banking Specialists. Upon proper account verification, we will be able to help you gaining online access back in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
Enjoy your evening Pearl! Stop by again anytime.
Justin B, Mount Laurel
October 28, 2014 04:23:37 PM