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October 23, 2014 10:23:13 AM
In reply to Joanne, Flourtown
Thanks for making a stop at TD Helps, Joanne. We would be happy to help provide options on how to change your user name.
If you know your current user name and Password, you are able to log in to your Online Banking and change your user name via the "Customer Service" tab. It is located at the top right corner of your Online Banking screen. After selecting the tab, you would then click "Change User Name." If you are signed up for Online Banking, please check here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8
If you’ve forgotten your Online Banking user name, you’re always welcome to give us a call 24/7 at 800-493-7562 to speak with one of our Digital Banking Specialists. Upon proper account verification, they will be able to help you gaining online access back in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861 for assistance.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
We hope this helps, Joanne. Let us know if you have any other questions. Have a wonderful day!
Elizabeth D, Mount Laurel
October 23, 2014 10:24:34 AM