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Ruth, Carle Place
February 20, 2015 01:08:08 PM
In reply to Ruth, Carle Place
Thank you for bringing your question to TD Helps today, Ruth. We're glad to help.
You can update your address for your statements in many different ways. If you can make it into a TD Bank Store, during lobby hours, you can certainly update your address there. Please find the nearest Store in your area here: http://bit.ly/TDStores. Just stop by and we can update any contact info we currently have on file for you.
If you're unable to visit a TD Bank Store in person, we do have other options for you. If your account has been opened for at least 30 days and you have been utilizing our TD Online Banking for 30 days, you can log into your account here: http://bit.ly/1eaISlq (or here if you're a BusinessDirect Customer: http://bit.ly/1rvBmq8) to get started. Once you're logged in, go to the Customer Service tab on the top right. Under the Self Service heading, choose the option to "Change Address, Phone, Email Address." Here you can update and save your new contact information to be effective within 2-3 business days.
Another option would be to mail in a request to update your contact information. Please feel free to mail your request into:
TD Bank, NA 6000 Atrium Way Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215
When sending this request in writing, please make sure that you properly identify your name and account number (and Business name if applicable), and sign your request for processing.
If these options aren't available to you right now, then you can always reach out to a Banking Specialist to update the information for your Personal account at 888-751-9000. We're here 24 hours a day and after authenticating your account, would be happy to update any contact information we have on file. If you have a Business account with multiple signers on it, we recommend stepping into the nearest TD Bank Store as the best way to process an address update.
If you're looking to change your address on a TD Bank Credit Card, it can be changed by calling a TD Card Services Specialist at 888-561-8861, by stopping into any TD Bank Store, or by logging into http://bit.ly/1lVKil9. After logging in you will need to click on "Services" and then choose the option to "Manage Credit Card." There you will see an option to "Update Address and Phone Number."
If you're looking to change the address for a Personal Loan, Home Equity Loan (HELOC), or Line of Credit, we recommend stepping into a TD Bank Store or speaking with a Financial Solutions Group Specialist at 800-937-5020. A Change of Address form may be necessary before completing this request.
We hope you find our answers helpful, Ruth and please don’t hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
February 20, 2015 01:09:38 PM