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Maria, Hopatcong, NJ
December 25, 2014 07:12:13 PM
In reply to Maria, Hopatcong, NJ
Welcome to TD Helps, Maria. We'd be happy to help!
We understand there may be times when you may need to make a purchase which is higher than the standard limits set on your debit card. We will be more than happy to help provide you with some options.
For the protection of your TD Bank account, your TD Debit card has a daily limit placed on it. For information on your daily limit amounts, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 43 & 44).
If you are expecting to spend more than what is permitted on your daily limit, we can offer a couple of options on how to request an increase. You can call us directly 24/7 at 888-751-9000 and after account verification, one of our Customer Service Representatives would be happy to assist you with this request.
You can also send us a written request via fax. You can send the fax to out Fulfillment Team at 856-533-1138 and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
Another option for your personal or business accounts would be sending us a secure message via your Online Banking. Once you're logged in to www.tdbank.com, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section.
If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 by using the number mentioned above.
Lastly, you may also stop by your local TD Bank Store during lobby hours for assistance. For hours and locations near you, click here: http://bit.ly/TDStores.
Please note, limit increases are temporary and the transaction must be completed the same day of the limit increase is granted. If you are interested in a permanent limit increase or decrease, you must visit your local TD Store location to make the request.
We hope this helps, Maria and have a good night.
Megan K, Mount Laurel
December 25, 2014 07:13:30 PM