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My account was hacked and I need to change my password. I put a hold on my account on Wednesday and want to get my password changed ASAP! Help!!!!!!!!!
November 6, 2015 05:39:41 PM
1 person recommended this |
In reply to Roberta, Greer
Thank you for coming to TD Helps with your question, Roberta. We're sorry to hear about these recent issues, and we're here to help.
If you currently know both your username and password and you’re looking to change the information, you can do so by clicking on the “Customer Service” tab; once you've logged onto your account online at www.tdbank.com . In the “Customer Service” tab, there will be a “Self Service” portion and under that portion, you will see a link to “Change Username” and a separate link to “Change Password."
Since you also mentioned your account may be in danger of being compromised, we recommend connecting with us immediately. If you prefer to wait for your local Store to assist, you're more than welcome to do so. You can also give us a call anytime at 888-751-9000 and we can review your account activity with you. If you'll be getting in touch with your Store instead, please feel free to find their contact info on our page: http://bit.ly/TDStores.
Thanks again for writing in, Roberta. We hope this will provide you some immediate assistance.
Justin B, Mount Laurel
November 6, 2015 05:40:45 PM