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March 24, 2015 10:34:27 AM
In reply to Joseph, Brooklyn
Hey Joseph, thanks for joining us today. We are sorry to hear that you want to close your TD Bank account.
We'd like to let you know that we are committed to your satisfaction as a Customer. If you have any questions or concerns about your banking experiences, we invite you to discuss them with us at a TD Store. We're available near you and would like to hear from you; please find your closest Store and lobby hours here: http://bit.ly/TDStores.
Please also keep in mind that we offer a range of bank accounts to meet Customer needs, if this was your concern. You are always welcome to change the type of account by calling our live Customer Service anytime, 24/7 at 888-751-9000. Before you call, you're welcome to review our product selection. Please click here: http://bit.ly/1vW1xnU for our Checking Account Selector, or here: http://bit.ly/1sxY9Rd for our Savings Account Selector, to ensure you have the best account type for you.
If you would like to close your account, we respect your decision. There are several options for you and we'd be glad to go over those options with you.
As your account is currently at a zero balance and if you have a personal Checking or Savings account, the easiest way is to call us at 888-751-9000, available 24/7. Upon account verification, we'd be happy to help with your request.
If you prefer or if you have a TD Business account, please visit your local TD Store during lobby hours, our Specialists are always ready to help!
We hope this helps and hope you have a great day!
Yen D, Mount Laurel
March 24, 2015 10:43:48 AM