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August 5, 2015 05:49:34 PM
In reply to Mike, Exeter
Welcome to TD Helps, Mike and please accept our condolences as well. We'll be sure to provide all the necessary information that you need to close the account in question.
In the unfortunate event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account. An Executor or an Administrator for the decedent’s estate may access the account. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store: Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with a raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. A signed Letter of Instruction requesting that the account be closed (with signature guaranteed by another financial institution if the instruction is by mail). The death certificate will provide date of death if the date-of-death balance for the account is requested. Please keep in mind that these documents do vary by state.
We do recommend visiting the TD Bank Store that was closest to your relative or giving us a call 24/7 at 888-751-9000 for further information. Click here: http://bit.ly/TDStores to find a TD Bank near you.
We hope this answers your question, Mike and have a good afternoon. Take care.
Katherine G, Mount Laurel
August 5, 2015 05:51:13 PM