Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I need to close my bank accounts with TD Bank, how do I do that if I am not in a state with TD Bank locations?
Thank you for your time and help with this matter.
December 22, 2014 09:46:22 AM
In reply to Tiara, Albuquerque
Thanks for stopping by TD Helps, Tiara! We're glad to provide some valuable information to you.
We'd hate to see you go due to that fact that you're far from a TD Store, we have options to maintain your account. TD Bank offers Bill Pay, Online, and Mobile Banking. Check http://bit.ly/1lnLZE5 for more details. If you are dissatisfied with the account type you have, take a look at http://bit.ly/KmmHe7 to see if there is an account that can better suit your needs.
If you would still like to close your account and you still have a balance in your account, we suggest making a purchase with your debit card or writing a personal check for the total amount in your account. Once your balance reads zero, the account can be closed in three ways.
Your first option is to contact Customer Service and our Banking Specialists at 1-888-751-9000, available 24/7. You can also send us a secure message via your Online Banking. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists. Once you've successfully enrolled and after you log onto your Online Banking, on the left hand side, you should see and option to "Send a secure message" located in the “Message Center.
Another option would be requesting your account to be closed by mail. Please mail your written, signed, and notarized request to:
TD Bank, N.A.
(Home Store Address)
(Home Branch Telephone Number)
Please be sure to provide your account number so we may issue you a check for the remaining funds in your account as well as your final statement. If you are unsure of which Store is your Home Store, take a look at http://bit.ly/TDStores for hours and locations or please contact our Customer Service line at the telephone number listed above.
We certainly hope this helps and feel free to come back if you have additional questions, Tiara. Take care and have a good one!
Yen D, Mount Laurel
December 22, 2014 09:54:21 AM