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I moved to NC from NJ and find no TD Bank branches. I have transferred all the money from my 2 TD checking accounts and also my savings account. I see no number to call or online method to close my accounts.
Tom, Morrisville, NC
March 23, 2015 04:20:11 PM
In reply to Tom, Morrisville, NC
We're sorry to hear that you're leaving us, Tom! We understand banking needs change though and we'd be happy to assist you.
Please know, if you're closing your account due to moving far from a TD Store, we have options to maintain your account. TD Bank offers Bill Pay, Online, and Mobile Banking. Check http://bit.ly/1lnLZE5 for more details.
If you still wish to close your account, we understand and would be glad to help. As you've mentioned your accounts currently have a zero balance and you do not live close to a TD Store, you can call us directly and we'd be happy to help! To connect with us, please dial 888-751-9000, available 24/7. After account verification, we' be happy to help with your request,
You can also send us a secure message via your Online Banking. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit Card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us using the number listed above. Once you've successfully enrolled and after you log onto your Online Banking, on the left hand side, you should see and option to "Send a secure message" located in the “Message Center.
We hope this helps, Tom and take care.
Megan K, Mount Laurel
March 23, 2015 04:22:37 PM