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I want to close my checking account, as I don't use it anymore.
What is the procedure? I saw online even thought your account is inactive, (after closing your account) it would still charge you monthly account fees for 2 years?
December 17, 2016 09:34:37 AM
In reply to Kathy, Markham
Thanks for contacting TD Helps today, Kathy. We'll be happy to point you in the right direction.
We notice that you're writing into us from Markham, Ontario, and that you may be looking to contact TD Canada Trust. We would like to take this opportunity to inform you that you have reached the U.S. side of TD Bank.
We have provided a link here https://go.td.com/1woOVay with all the options that you have when wanting to contact TD Canada Trust. In addition, you may also send your question again through TD Canada Trusts TD Helps by following the link provided here: https://go.td.com/1Ymzfmu. A Live Customer Service Specialist may also be reached by dialing 1-866-222-3456. Specialists are available 24 hours a day, 7 days a week, and will be more than happy to further assist you with any questions you may have.
We hope this helps, Kathy. Please enjoy your weekend, and happy holidays.
Customer Service Team, Mount Laurel
December 17, 2016 09:35:05 AM
hello, l want to close my checking account, because of personel reason. l don't have no need to use it. thank you Anna
October 25, 2017 12:22:12 PM
In reply to Anna, Bronx
Thanks for joining the conversation, Anna!
We'd truly hate to see you go; however we certainly understand how your banking needs can change. We are glad to assist you with your inquiry.
If you are near a TD location, you may remove any remaining funds and close the account directly. Feel free to take a look here: http://go.td.com/1f9DSJR for TD locations and lobby hours near you.
If your account has a zero balance and do not live close to a TD Store, there are several options you can go about closing your account. Your first option is to contact a Banking Specialists at the number mentioned above. You may also send us a secure message via your Online Banking. If you have not enrolled, you may do so by following this link: https://go.td.com/1lU2qfY. You will need your account number, Social Security number, your email address, and your current TD ATM/Debit card. If you run into any problems enrolling, or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 800-493-7562 to speak with our Tech Support Specialists. Once you've successfully enrolled, and after you log onto your Online Banking, on the left hand side, you should see and option to "Send a secure message" located in the “Message Center. As always, you can also stop by any TD Store to close your account.
Another option would be requesting your account to be closed by mail. Please mail your written, signed, and notarized request to:
TD Bank, N.A. (Home Store Address) (Home Branch Telephone Number)
Please be sure to provide your account number so we may issue you a check for the remaining funds in your account as well as your final statement. If you are unsure of which Store is your Home Store, feel free to check here: http://go.td.com/1f9DSJR.
Thanks for reaching out, Anna.
Have a great rest of your week!
Alara B, Mount Laurel
October 25, 2017 12:24:05 PM
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