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August 18, 2015 09:56:38 PM
1 person recommended this |
In reply to Macey, Howell
Welcome to TD Helps, Macey. We’re sorry to hear you'd like to close your accounts with us, but understand and are happy to help.
Ways to close your Accounts depends on whether you still have remaining funds or if your Accounts reflect a zero balance.
The most common form of closing accounts would be to visit one of our local TD Bank locations. All you would need to do is withdraw the funds from the accounts and request to have them closed. Check out http://bit.ly/TDStores for information on TD Bank locations and hours.
If your accounts have remaining funds and you cannot reach a TD Bank location, an easy way to close the accounts is via mailed written request. You may request to close your accounts and have any available money in your accounts be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized and mailed to your Home Store. You Home Store is the TD location you visited to open your Accounts.
If you prefer, another option is to remove any remaining funds from your current location, such as via your TD Bank Visa Debit Card, check, or transfer. Once the account balance is zero, you can contact a friendly Customer Service Representative to request that the account be closed.
If this option suits you better, we suggest using a local ATM to withdraw funds from your accounts. If your accounts are Checking and Savings with a Visa debit card, you can also opt to visit a bank in your area to request a cash advance of your funds. Please note that daily limits on personal debit cards are $762.00 for ATM withdrawals, and $5,000.00 for Cash Advances. We encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your ATM debit card at a non-TD ATM.
Once the funds have been removed, please contact a Specialist 24/7 at the number provided above. Or, if it's easier, you can also send a Representative your request to close your accounts via Online Banking. Please log in to your account here: http://bit.ly/1eaISlq and once logged in, visit the Customer Service tab. The "Send a Message" link will be available there for you to make your request. Should you require any increase for your debit card limits, this may also be done via this messaging system.
Please note, this request could take 2-3 business days to be completed.
Best of luck, and have a beautiful rest of your week!
Justin B, Mount Laurel
August 18, 2015 09:57:25 PM
1 person recommended this