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someone is trying to send me money for something via zelle, it re-routs me to a page to log in, but once i do, there is nothing about how to finish the transaction, can you please help?
Douglas, New York
January 4, 2018 09:14:24 AM
In reply to Douglas, New York
Welcome to TD Helps, Douglas.
We're sorry to hear that you're having so much trouble accepting funds that someone may have sent you via Zelle, and so that we may trouble shoot your concerns with you, we'd like to recommend that you connect with us directly.
For your convenience, our Tech Support Team is here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 800-493-7562. Once on the phone, one of our knowledgeable Specialists will be happy to review this transfer with you, and ensure that the funds are successfully credited to your account!
If you'd prefer, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize that we couldn’t assist you directly today, Douglas, but we look forward to hearing from you soon.
Brittany M, Mount Laurel
January 4, 2018 09:14:42 AM