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May 10, 2015 10:05:31 AM
In reply to JOHN, EASTRUTHERFORD
Thanks for visiting TD Helps, John! We'd be happy to review some details so you can better use your Bill Pay account.
In order to remove a Biller that is no longer needed, you must first log in to Online Banking and you can do so here:
http://bit.ly/1eaISlq. Once logged in, please follow these steps:
-Select the "Bill Pay" tab
-Select the tab entitled "Manage your bills"
-Select the biller you'd like to remove from the dropdown menu
-Select the delete option
-Confirm your choice
If you need to delete a biller from your BusinessDirect log in, you would follow similar steps. First, you would have to log in here: http://bit.ly/1rvBmq8. Once you are logged in, you would then select the "Bill Pay" tab. Beneath the tabs, there are options listed, one of them being "Manage Payees." When you select this option, all of the payees you have will be listed on the page. All you have to do then is select "Delete" next to the desired entries. After you confirm their deletion, they will no longer show up on your list.
If you run into any trouble deleting your biller or would like someone to walk you through the process, you may contact us 24/7 at 800-493-7562, at Option 3. Our Tech Support Specialists would be happy to help you with all of your Online Banking needs. As always, you may visit a TD Store during lobby hours for assistance. For Store locations and hours please visit http://bit.ly/TDStores.
Thanks again for your question, John and have a great upcoming week!
Kristen P, Mount Laurel
May 10, 2015 10:06:36 AM