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I am a customer of TD Bank
Richard A. and Catherine E., Port St Lucie Fla 34952
May 25, 2015 12:39:17 PM
In reply to Richard A. and Catherine E., Port St Lucie Fla 34952
Thanks for joining us here at TD Helps, Richard and Catherine. We hope all is well!
You may visit any TD Store to deposit your check. For locations near you, check out: http://bit.ly/TDStores. Once you’re ready to make your deposit, input your TD Debit or ATM only card into the ATM and follow the below instructions (which will also be shown on the touchscreen):
- Enter your PIN - Choose “Deposit”
- Select “Yes, To Continue”
- Choose the desired account type
- For deposit type, choose “check”
- Hit “Continue when ready”
- Put in your deposit
- Make sure the deposit on the screen is correct
- Then, select “Finish Deposit”
- You will then have the option to choose “yes or no” for your receipt; if you select “yes” you will be able to view the check image on your receipt.
Please note; the full amount of a check deposit made through the ATM before 8:00 PM will usually be available on the next business day. However, check deposits made through the ATM after 8:00 PM will be considered the next day's business and will post to your account on the following business day. If you make an ATM deposit after 8:00 PM on a Friday, that deposit is considered to be on Monday's business day and will post to your account on Tuesday.
If your account has been opened longer than 90 days, any check deposit made at a TD ATM will have the first $100.00 of your daily ATM deposits immediately available in your account. If your account has not yet been opened for 90 days, please note that the first $100.00 will not be made available at the time of the deposit. However, longer delays may apply under certain circumstances; for more information, we recommend reviewing our Personal Deposit Account Agreement http://bit.ly/1kb17UQ. On pages 38-41 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
Did you know that if you are enrolled for our Online Banking, you might be able to deposit a check by using the TD Mobile App for your Apple or Android device? TD Bank Mobile Deposit is available to Customers of at least 90 days or longer with an active Checking, Savings or Money Market account.
If you are not currently enrolled for our Online Banking, you must first be enrolled. You can do so by visiting here: http://bit.ly/1lU2qfY. You will need your Social Security number, your TD Bank ATM/Debit Card, your account number and your email address. If you do not have the pieces of information required to enroll, you can contact us 24/7 by dialing 888-751-9000 and they will be happy to help you enroll in Online Banking.
After you are enrolled for our Online Banking, you can download the app by visiting http://bit.ly/1opBqUt. The user name and password that Mobile Banking will ask you for is the same as the one you've created for Online Banking.
With our Mobile Deposit service, you may deposit checks anytime, anywhere following the below steps:
1. From the Main Menu of the TD Bank Mobile Banking app, select Mobile Deposit, then Deposit a Check
2. Enter the amount of the check
3. Take a photo of the check using your mobile device
4. Select your account
5. Review and submit your deposit you may wish to note the date on the front of the check and include the word “Deposited”, for your records. Additionally, you may want to keep this for 14 days to ensure it has cleared your account. You are then welcome to destroy the check
Please note; you cannot use TD Bank Mobile Deposit to deposit:
-Checks that are not payable to you or your joint accountholder
-Checks that have already been deposited
-Foreign checks (drawn on a bank that is located outside of the United States and/or not payable in U.S. Dollars)
We invite you to take a look here: http://bit.ly/1e3jiYF and http://bit.ly/1t2rx4Lfor more information such as Mobile Deposit limits along with the Frequently Asked Questions (FAQs) for TD Bank Mobile Deposit. We recommend reviewing our Personal Deposit Account Agreement on page 39 for more details on the funds availability for TD Mobile Deposits.
If you have any trouble with Mobile Deposit, feel free to contact our Tech Support Specialists 24/7 by dialing 800-493-7562 and they'll be happy to troubleshoot any issues you may be encountering.
We hope this helps and please let us know if you have any other questions.
Yen D, Mount Laurel
May 25, 2015 12:47:31 PM