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When I had to change my acct id, I failed to write it down. Please tell me how to recover it.
May 7, 2015 05:36:34 PM
1 person recommended this |
In reply to Paul, Doylestown
Welcome to TD Helps! You came to the right place for information on how to retrieve your username, Paul.
The quickest and easiest way to retrieve your user name is by connecting with us directly via telephone 24/7 at 1-888-751-9000. After one of our Specialists has verified your account, they’ll be able to assist you in gaining access to your Online Banking. If you happened to have a TD Business account and utilize TD BusinessDirect, please call our Small Business Team at 800-493-7562, option 2.
Just in case you're referring to your user name at tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
If you need additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. If this is in regard to a TD Go Card, please call 24/7 at 855-219-8050.
Also, if you prefer speaking with us in person, you are welcome to visit your local TD Bank Store with your valid photo ID during the lobby hours, where a Representative will be able to help you. Please check here: http://bit.ly/TDStores for Store locations and hours near you.
We hope this helps Paul. Have a good one and let us know if you have any other questions.
Cameron P, Mount Laurel
May 7, 2015 05:37:22 PM
I forgot my Account ID
Odile, Lake Worth
August 8, 2016 06:55:34 AM
In reply to Odile, Lake Worth
Thanks for joining in, Odie. We'd be glad to help point you in the right direction.
We recommend taking a look at the reply our friend Cameron posted above. In his reply he details all the methods you're able to recover your user name.
Thanks for your question, Odie. Have a good day.
Megan K, Mount Laurel
August 8, 2016 06:55:45 AM