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Im waiting on a cashier check. How do i find out theirs been one made out to me?
Rebecca, San Antonio Texas
July 24, 2016 02:04:01 PM
In reply to Rebecca, San Antonio Texas
Thanks for sending your question our way, Rebecca.
You may stop by a local TD Bank Store during lobby hours to request a check copy to be printed. For a listing of Store hours please view: https://go.td.com/1f9DSJR. You are also welcome to give our Customer Service Representatives a call 24/7 at 888-751-9000, that way they can put in the request to have the check copy mailed to the address we have on file for your account. You're also able to request check images via fax. To do so, please send your request to our Fulfillment Department at 856-533-1138. Include your full name, account number, the check number, check amount, your signature, and a brief statement about your request.
If you are signed up for paperless statements and need to look for a check outside the last 60 days of activity, check images are included on the last page of your statement and you may view them by selecting the "Statements" tab. If you do not have paperless statements, you may have your check images displayed on your monthly statement. Please note that there may be fees for this addition of this service. Take a look at our Fee Schedule: https://go.td.com/1cTejgt.
You may also log in to send us a Secure Message requesting the copy. Once you're logged into your Online Banking please click on the "Customer Service" tab and then "Send a Secure Message." On the new page, there will be a message field and a drop down menu where you can choose a subject. To make a request for check images, you would need to change the subject to "Request a Transaction Copy." You will then be directed to select and fill out details about the check images that you're requesting including the date, amount and check number. Please note that there may be fees associated with this request, we invite you to view our Fee Schedule listed above.
We hope you have a great rest of your week!
Alara B, Mount Laurel
July 24, 2016 02:04:22 PM