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March 17, 2015 07:31:56 AM
In reply to Patricia, Sebastian
Thank you for reaching out to us on TD Helps, Patricia.
To find out if a check or transaction is outstanding we'd ask to reach out to the merchant. If the payment was sent from TD Bill Pay, once the funds are taken out of the account, that is when the payment is received by the merchant.
If you have any further questions regarding outstanding payments, feel free to give us a call 24/7 at 888-751-9000. You are also welcome to visit us at a TD Store. Check http://bit.ly/TDStores for TD Bank Store hours and locations near you.
We hope this helps and enjoy the rest of your night!
Brian M., Mount Laurel
March 17, 2015 07:32:45 AM