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June 1, 2015 09:10:37 AM
In reply to Amanda, Orlando
Welcome to TD Helps, Amanda.
Please understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured forum. We would like to provide some useful information however and point you in the right direction for assistance.
If no Customer-initiated activity (deposits, withdrawals, or debit card transactions) occurs on an account, it will be considered "Inactive" after a specified period of time. Checking or Money Market accounts are automatically changed to an "Inactive" status after 6 months of no Customer-initiated activity. Savings accounts are considered inactive after 9 months with no Customer-initiated activity. Once these accounts are in an Inactive status, they will then change to a "Dormant" status after 3 or 5 years of no activity depending on your region or State.
Please keep in mind that once an account becomes "Dormant," it can be turned over to the State after a number of years, depending on your location. We'd like to provide a little information for you regarding Dormant accounts. Please see the article listed here: http://1.usa.gov/1ED20S9, which reviews information about abandoned or unclaimed accounts in the U.S.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. You may do so 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. For Store hours and locations near you please visit http://bit.ly/TDStores.
We hope this helps. Have a great day and let us know if you have any other questions.
Brian M., Mount Laurel
June 1, 2015 09:11:07 AM