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I want to know if my pay check was directly deposited into my savings account
October 12, 2017 12:14:26 PM
In reply to Yasana, Newark
Good afternoon, Yasana.
We appreciate you bringing your concerns to TD Helps today.
There are a couple different ways in which you'll be able to check the status of your direct deposit, and we'll be more than happy to help!
The first and most convenient way in which you may review your pending and posted transactions is to log into your Online Banking, which you may do from here: https://go.td.com/1eaISlq. If you haven't yet signed up for Online Banking, don't worry! You can start the enrollment process here: https://go.td.com/1lU2qfY. You will need your account number, debit card number, Social Security Number, and a valid email address to complete this process.
Once you're able to access your Online Banking, you will then be viewing all of the deposit accounts you may have with TD Bank. To view any pending or posted transactions, you'll want to click on the account you wish to view in more detail under 'Account Name.' If you have any pending transactions, they will be reflected towards the top, while your posted transactions will be reflected under the 'Account History' section. To determine if your paycheck was successfully credited, you're welcome to review both of these sections.
If you have any trouble enrolling, or if you'd like to go over your account with a live person, you're more than welcome to call and speak with one of our knowledgeable Banking Specialist. For your convenience, they are available 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000.
Additionally, our Customer Service Representatives are also available to help at any of our TD Store locations, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope this helps, Yasana! Have a great rest of your Thursday.
Brittany M, Mount Laurel
October 12, 2017 12:14:52 PM