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August 31, 2015 05:20:11 PM
Borrowing & Managing Your Credit
In reply to Julie, Trescott
Good evening Julie,
We appreciate your message to us today and would be happy to help you locate your payoff quote.
If your auto loan is held with us here at TD Bank N.A., you have a few options to get this info.
First, if you have an Online Banking account with us, you're welcome to send us a Secure Message and we can reply to you via that site with the info you need. To send your request, please log in to your online account at http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry and a friendly Specialist will respond shortly.
Also, if you'll be nearby one of our Stores, feel free to stop in during our extended lobby hours. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
You can also reach out to our Financial Solutions Group Specialists, who can confirm this info for you. We're here 24/7 at 800-937-5020 and we'll have this for you when you reach us.
On the other hand, Julie, if your auto loan is held through TD Auto Finance, to obtain your payoff figure and submit the payment, please get in touch with a TD Auto Finance Representative. They are available Monday through Friday, 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you. Their page can also be found here: http://bit.ly/1GaNthy with alternate options to complete your payoff.
We do hope this helps, Julie, and please let us know if you have any other questions. You can use the 'Reply' button in the right corner to chat with us again.
Have a great evening and take care!
Kristen P, Mount Laurel
August 31, 2015 05:20:48 PM