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November 11, 2014 11:13:41 AM
In reply to Owen, Brooklyn
Thank you for joining us here at TD Helps, Owen. You came to the right place for information.
If you remember both your user name and password and you’re looking to change the information, you can do so by clicking on the “Customer Service” tab; once you've logged onto your account Online Banking. If you are signed up for our Retail online banking, please check here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8
In the “Customer Service” tab, there will be a “Self Service” portion and under that portion, you will see a link to “Change User Name” and a separate link to “Change Password”.
If you have forgotten your current user name and password, we ask that you connect with us at 888-751-9000. We are available 24/7 and after account verification, they’ll be able to assist you in gaining access to your Online Banking. You could also visit your local TD Bank Store, where a Representative will be able to help you. Please check here http://bit.ly/TDStores for TD Store locations and hours near you.
If you are referring to your user name and/or password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
LiShu R, mount laurel
November 11, 2014 11:16:21 AM