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July 14, 2015 11:30:11 AM
In reply to Stephanie, Netcong
Thank you for bringing your question to TD Help today, Stephanie. We're happy to respond.
It sounds like you've forgotten your personal Online Banking User Name and Password, please call us directly 24/7 at 888-751-9000. After account verification, we will be happy to retrieve your User Name and reset your Password. Also, you can visit us at any local TD Bank Store, during lobby hours for assistance. For lobby hours and locations, please visit http://bit.ly/TDStores. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We hope this helps. Have a great one!
LiShu R, Mount Laurel
July 14, 2015 11:31:12 AM