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I stopped using my account months and months ago, but recently opened another checking account..the woman at my local branch told me it would be the same..i don't remember it tho..can you help?
william, union mills
October 21, 2014 02:06:13 PM
1 person recommended this |
In reply to william, union mills
Hi, William! We're so glad to have you on TD Helps today, thanks for visiting.
We certainly understand how difficult it can be to remember your password, especially if you haven't used it in some time. Please don't worry, as we have several options available to help you recover this information.
If you remember your user name from last time and have a Social Security number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the password field. After entering your user name and the last four digits of your Social Security Number, it will ask to you answer two security questions. If you can successfully complete these steps, you'll be able to update your password.
If you can't remember some of this information, that's okay! Another easy way to reset your password is to contact one of our 24/7 Digital Banking Specialists at 800-493-7562 to assist you. You also have the option to stop in at your local TD Bank Store, where a Customer Service Representative will be able to help. Please visit http://bit.ly/TDStores for locations and hours near you.
We hope you're able to log back in now, William! Feel free to stop by again and have a great day!
Megan K, Mount Laurel
October 21, 2014 02:28:01 PM