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I used my TD Bank Debit card to withdraw $60 from a TD Bank ATM and received only $40. On my account it says I withdrew $60. How can I get reimbursed?
March 21, 2015 04:56:31 PM
1 person recommended this |
In reply to Anna, Burlington
Thanks for stopping by TD Helps, Anna. We are sorry to hear about your experience and are more than happy to guide you in the right direction for further assistance.
We would like to discuss this with you; unfortunately, we don't have access to your personal information since this is considered an unsecured forum. To best assist you, we ask that you contact us directly by calling 888-751-9000 and one of our Specialists will be happy to assist you in filing a dispute for this withdrawal once the transaction post to your account.
Additionally, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, you may do so at any time here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number, Social Security number and email address. If you have any trouble enrolling, you can call us directly by using the 24/7 number mentioned above or visit a TD Store.
If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
You may also stop by any TD Location and one of our Representatives can assist you also. Please check here http://bit.ly/TDStores for Store locations and hours near you.
We invite you back to TD Helps with any additional questions!
Justin B, Mount Laurel
March 21, 2015 05:01:24 PM