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Matthew, Presque Isle
July 28, 2015 02:23:38 PM
In reply to Matthew, Presque Isle
Thanks for making a stop here at TD Helps, Matthew. We are sorry to hear about your account and would be glad to help.
Please understand that although we would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. However; our Banking Specialists are available 24/7 and would be happy to help! You can contact our Specialists at 888-751-9000; upon proper verification we will be glad to review your account with you and assist in filing a dispute against the transaction you have concerns about.
Additionally, if you are enrolled for online banking, you are more than welcome to send us a secure message by clicking here: http://bit.ly/1eaISlq for additional assistance. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8.
If this is in regards to a dispute for transactions on your TD Visa Credit Card, you can contact us 24/7 by dialing 888-561-8861 for assistance.
You are also welcome to visit us during lobby hours. To find a TD Store near you, please visit: http://bit.ly/TDStores.
We'd also like to share with you a few tips on how you can help manage your identity, please click here for more information: http://bit.ly/1gE1jyHand also here: http://bit.ly/1q23MZt for "Fraud and Identity Theft" tips.
We hope this helps and please do not hesitate to let us know should you have any other questions.
Yen D, Mount Laurel
July 28, 2015 02:26:01 PM