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I'm an argentinian who was working for the season in the United States and I still have 702 dollars in my account, I would like to keep it open. On the other hand there was a problem when I wanted to extract money from cashier, it said it was invalid.
Matias Jose, West Dover
April 27, 2015 06:40:34 PM
In reply to Matias Jose, West Dover
Thanks for the question and great having you, Matias Jose! We hope you're doing well.
First, we'd like to thank you for your interest in maintaining your account even if you're not in the area right now. We're happy to tell you that we have plenty of options for you to complete your banking without the need to visit us at our Stores. We offer fully featured Online and Mobile Banking services and live telephone support available 24 hours/day, 7 days/week, 365 days/year by dialing 888-751-9000. When you're outside the U.S., please feel free to reach us via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
In order to maintain your account, you will simply want to keep the account in an Active status. To do so, if your account is a checking account, at least one transaction initiated by you will be required every six months. If the account is a savings, at least one transaction initiated by you will be required every nine months. If you have an ATM or Visa Debit card with the account, you can make a purchase or withdrawal to add this activity to your account from your current location.
Since you mentioned that you tried to withdraw funds but this wasn't successful, we also recommend that you provide us your current location info. If you have returned to Argentina but we didn’t receive a travel notification from you or your foreign address is not listed on your account, it's possible that TD Bank declined your transaction. To provide this info to us, you may reach us at the numbers listed above, or send us a Secure Message via your Online Banking profile.
To send a Secure Message, please log in to your online account at http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your request and a friendly Representative will respond shortly. If you don't bank online with us yet, please call us using the numbers above and we'll be glad to help you get set up.
We hope this answers your question, Matias! Best of luck and thanks again for choosing TD!
Kristen P, Mount Laurel
April 27, 2015 06:42:33 PM