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how do I know if my account is in good standing regarding overdraft? I had my weekly deposit, making my account positiveve, but when I went to take out t the money I needed to payy my bills by overdrafting, I was declined.d...
April 12, 2017 03:51:34 PM
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In reply to Kristina, Watertown
We are sorry you're having difficulties, Kristina.
TD Debit Card Advance is an optional overdraft service we offer with our Checking accounts that may assist with avoiding debit card declines. If your account is enrolled in this service, we may allow you to authorize ATM transactions or one-time debit card purchases even if you don't have enough money available in your Checking account. We ask that you take a look here: http://bit.ly/1voNBCy for more details and also here: http://bit.ly/Yv0ulC for more specific information.
Please note that as this is a discretionary service, a purchase or ATM withdrawal on your account can be declined even if your account is enrolled in this feature. You're more than welcome to contact us 24/7 at 888-751-9000 and we'll review your account and this service with you in more detail. Also, you have the option of visiting any TD Bank Store during normal lobby hours and speak with our Store Representative in person. Feel free to click here: http://bit.ly/TDStores to find TD Bank Stores near you.
We hope you find this helpful and have a great day!
Customer Service Team, Mount Laurel
April 12, 2017 03:52:05 PM