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April 8, 2015 04:38:23 PM
In reply to Barbara, NYC
Thanks for reaching us on TD Helps, Barbara. We'd be happy to help you transfer between institutions.
We would like to introduce one of our newest and exciting features on www.tdbank.com: External Transfers.
External Transfers are used if you're sending money from your personal account with TD Bank to your account at another Financial Institution, such as Chase. This option is available via Online Banking.
If you are already enrolled for Online Banking, please check here http://bit.ly/1eaISlq. After logging onto your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
After the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details.
When sending an External Transfer, you will have two delivery options, three day or next day delivery. The next day delivery option is not available for Savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note; fees may apply for External Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD, and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
If you are not enrolled for Online Banking, you are able to sign up here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, Social Security Number, ATM/Visa Debit Card Number and email address to enroll.
You are able to call us 24/7 by dialing 888-751-9000 for assistance if you have any trouble signing up for Online Banking. After account verification, our Representatives will be happy to assist you. Similarly, you are able to visit a TD Store for assistance. To take a look at our Store locations and their hours please visit http://bit.ly/TDStores.
You may also want to reach out to Chase to see if they offer any External Transfer options as well!
We hope this helps, Barbara and have a good day.
Megan K, Mount Laurel
April 8, 2015 04:39:42 PM
In reply to Megan, Mount Laurel
"Transfer to Accounts Outside TD Bank." option does not exist
February 21, 2016 03:23:48 PM
In reply to Nazuk, Seattle
Thanks for joining in on the conversation Nazuk!
If you have followed the instructions above and are having trouble locating the "Transfer to Accounts Outside TD Bank" tab via online banking feel free to call our Online Department directly at 800-493-7562. They'll be more than happy to assist you upon account verification.
We hope this clears up your question. Enjoy the rest of your weekend.
Shanika A, Mount Laurel
February 21, 2016 03:25:05 PM