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I need to pay a vendor in Canada using ACH. I have no idea how to do that. Please help! :)
July 7, 2017 11:37:50 AM
In reply to Jodi, Quarryville
Good morning, Jodi! Thanks for reaching out to us with your question.
To pay a vendor or merchant by ACH, you would generally provide them your account and routing number to withdraw the payment. As long as the vendor processes the ACH withdrawal in US dollars, we should accept and pay out international ACH payments.
As it sounds like they are requesting that you initiate the transfer, you may need to use a different form of payment. Generally, we're unable to initiate outgoing international ACH transfers from personal or business accounts. There is an exception for some eligible Treasury Management Customers to initiate ACH transfers to Canada only. If you are a Treasury Management Customer, we recommend contacting your Treasury Management Sales Officer directly or call Treasury Management Support Services at 866-475-7262 to discuss your eligibility for using this service.
We do have another method of payment that may help in paying your vendor. At any of our Stores, you can initiate an international wire transfer directly to them in Canada. You will need to obtain some information from your vendor to complete this. We'll need the company name, routing and account number, as well as their bank's SWIFT Code. You should also provide them with our SWIFT address, which is NRTHUS33. Because there may be a fee associated with this service, we encourage you to review our Personal Fee Schedule at https://go.td.com/2kFZ5mK. To find a Store location near you, please click here: https://go.td.com/1nq31dc.
We hope that this information helps in paying your vendor in Canada. If you have any further questions at all, please don't hesitate to give us a call 24/7 at 888-751-9000 or stop in to see us at any of our Stores.
Have a great weekend, Jodi!
Customer Service Team, Mount Laurel
July 7, 2017 11:38:27 AM