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July 13, 2015 07:27:52 PM
In reply to Linda, Tewksbury
Thanks for reaching us on TD Helps, Linda. We'd be glad to point you in the right direction.
First, you're able to obtain a copy of this documentation via fax. You can fax the following information to our Consumer Release Department at 207-755-4245:
• Your full name, address, and Social Security number
• The account number, if it is available
• The year, make, model and VIN, and the date it was paid off, if available
• Your request for a Release of Lien
• Your signature
We also recommend including your contact telephone number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that you'll typically receive your documents within 3-5 business days.
Please note that if you are a third party requesting this copy on behalf of our Customer, their signed authorization agreeing to release this information to you will also be needed. Kindly include this document with your fax.
If you prefer, you're also welcome to give us a call to place your request. Our Financial Solutions Group Specialists are available 24/7 at 800-937-5020, who can take your request by phone and have this documentation mailed out to you at the address on file.
If you'll be receiving the release of lien paperwork via mail, please allow additional time for mailing, typically 5-7 business days.
Please note that if your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
We hope to hear from you soon, Linda and have a good day.
Megan K, Mount Laurel
July 13, 2015 07:28:36 PM
I WORK FOR A DEALERSHIP AND I AM GETTING THE DUPLICATE FOR A CUSTOMER THAT WANTS TO TRADE BUT DOESN'T HAVE THE TITLE. WHAT INFORMATION DO YOU NEED TO RECEIVE A LIEN RELEASE
September 28, 2016 11:48:16 AM
In reply to KATHY, INDIANAPOLIS
We are more than happy to provide the information that is needed for a lien release, Kathy.
If the Auto Loan was through TD Auto Finance, we recommend contacting a TD Auto Finance Representative. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to assist you.
If the Auto Loan was through TD Bank NA, we would be happy to assist you with the information provided below.
To supply a lien release, the loan must be closed. You may mail or fax your request to:
Attn: Consumer Release Department.
32 Chestnut St.
Lewiston ME, 04240
Requests must include the following vehicle information: year, make, model and VIN. We would also like the bank the loan was with and the date it was paid off, if available. We also recommend including your contact telephone number and your return fax number so that we may assist you as efficiently as possible.
Please note that for loans in New York, this request must come with written authorization from the customer in order to receive the release of lein.
We hope this information answers all your questions. Please let us know if should you have any further questions. Have a great rest of your day!
Customer Service Team, Mount Laurel
September 28, 2016 12:10:13 PM
How do I obtain a lien release
Claude, Arlington Tx
October 4, 2017 11:10:31 AM
In reply to Claude, Arlington Tx
Good morning, Claude, and thanks for joining in on the conversation today.
To determine how you may obtain a lien release, we recommend reviewing the responses above, as the information our friends have provided is still the most accurate way in which this may be completed.
If you have any questions or concerns, the responses above have also included the contact information for you, depending on if your loan was with TD Bank or TD Auto Finance.
Thanks again for joining us today, Claude. Enjoy the rest of your day!
Brittany M, Mount Laurel
October 4, 2017 11:10:46 AM